Get Support via Google Chrome Remote Desktop

Source: Get Support via Google Chrome Remote Desktop

Please use Desktop or Laptop to get the remote support (NOT mobile phones/iPad).

Usually you can use our Teamviewer to get the remote support for CCTV Cameras, IP Cameras configuration, and door access control setting-up. If Teamviewer is not working, please refer to the guide below to use the Google’s Chrome Remote Desktop to connect with us remotely.

1. Click the URL of https://remotedesktop.google.com to go to page of Google’s Chrome Remote Desktop

2. Click “Remote Support”

Get Support via Google Chrome Remote Desktop

3. It will ask you to log in to your Google/Gmail account, please do so.

Get Support via Google Chrome Remote Desktop

4. Click the icon as shown below to download the application.

Get Support via Google Chrome Remote Desktop

5. Click “Add to Chrome”

Get Support via Google Chrome Remote Desktop

6. Click “Add extension”

Get Support via Google Chrome Remote Desktop

7. Click “Accept and Install”. You will install the application after that. Just follow the onscreen instructions shown after that. The steps are similar on MacOS too.

Get Support via Google Chrome Remote Desktop
Get Support via Google Chrome Remote Desktop
Get Support via Google Chrome Remote Desktop

9. Click “Generate Code”. Tell us the generated code.

Get Support via Google Chrome Remote Desktop

10. Make sure you click “Share” once you see the below screen.

Get Support via Google Chrome Remote Desktop

Now we have remotely connected with you. We will proceed with the support from here.

Contributed By CCTV CameraCCTV Camera Singapore, and Safe Box Singapore

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About CCTVCamera.com.sg: #1 CCTV Camera solutions for home, retail, office and industrial in Singapore; part of SafeTrolley's network, CCTVCamera.com.sg provides the quality and affordable CCTV & IP Cameras from Hikvision and Dahua, as well as the cabling and installation service. 2 years product warranty, 1 business day onsite service, free premium DDNS forever and free lifetime technical support. As a BizSafe-3 certified and a Singapore Police Force licensed security service and solution provider, we provide the highest standards for installation and service. More than 80% of service calls are taken care within the same or the next working day.  Hikvision is the world’s leading supplier of CCTV video surveillance products and solutions. The CCTV Camera solutions are widely used in over 100,000 HDB blocks, as well as Esplanade in Singapore. Dahua ranks #2 in the world's video surveillance market share. Dahua has invented and owned patented HDCVI CCTV cameras and IP Camera series, which are very popular in the Singapore market.